Shipping Policy
Currently, we only ship in the U.S.
Orders are processed within 24 hours. Shipping times can vary depending upon location. Normal shipping is 3-5 business days.
Returns and exchanges
Returns with Ballerz are easy. We know returning your recently bought items can often feel like a pain, but we've worked hard to ensure our returns process is quick and painless.
To get started with your return, please email us at sales@ballerz.us
Please include your email:
Your Order Number (starts with a # in your confirmation email).
Your postcode, email or phone number associated with your order.
Things to note:
Items must be returned in their original condition.
If returning a set, the full set must be returned to qualify for a refund.
Some returns will require a printer.
Our returns address is:
Ballerz, 7950 E. Redfield Rd. #210 , Scottsdale, AZ. 85260
If you're still unsure, please do not hesitate to contact one of our Lounge Experts at info@loungeunderwear.com
We have a 60 day return policy from the date of dispatch.
Product Questions
Yes, Ballerz offers a no questions asked 60 day money back guarantee.
Ballerz are made with 100% Tencel Modal, the absolute best!
Our sizing options are Small-XXL.
No, Ballerz are sold exclusively online.